What is the refund process? At Premium Benefits, we want to make sure that you are 100% satisfied with the services you receive from us. Please do not hesitate to contact us if you have any technical or sales questions. If you feel that the services you have purchased are not suitable for you, and you have tried to solve the problem with our support team, please let us know.

If you determine that you do not wish to use the services, you may cancel at any time online at  https://mypremiumbenefits.com/cancel, by calling our Customer Care Department at (888) 614-7973 or by notifying us in writing at Customer Service, My Premium Benefits 2655 Ulmerton Rd, Clearwater, FL33762. You will remain responsible for any unpaid membership fees, purchases, orcharges incurred prior to the effective date of cancellation. If the Company determines that it is unable to bill the membership fee to your designated billing source, the Company reserves the right to terminate this Agreement, in which event your access to and use of the services willimmediately cease. No refunds will be issued for fees or charges incurred prior to cancellation,except as otherwise required by applicable law or expressly provided under the terms of the program.

Follow the steps below for a full, no-hassle, refund within 30 days of your date of purchase. Please include your order number and why you’d like a refund, so we can issue a refund as quickly as possible. We make every attempt to process the refund as quickly as possible. Our payment processor or your financial institution can take up to 1-5 days for the refund to reflect in your bank account/card.